Job Board 2018-06-28T16:19:46+00:00

Job posting on this page is available to active SWPP and QATC Members.

Workforce Management Analyst – Chicago, IL – Trunk Club

Posted On: 06-09-2018
Position Title: Workforce Management Analyst
Job Location: Chicago, IL
Company: Trunk Club
Apply Online:

Workforce Management Analyst

at Trunk Club


Working for Trunk Club

When you join Trunk Club, you join the Nordstrom family. Our fast-paced and entrepreneurial environment is paired with the strong history and experience of a retail legacy. We have access to some of the greatest minds in retail and technology and are constantly creating innovative strategies to develop the ultimate apparel solutions. […]

Workforce Management Scheduler – Phoenix, AZ – Uber

Posted On: 06-08-2018
Position Title: Workforce Management Scheduler
Job Location: Phoenix, AZ
Apply Online:


About Uber

We’re changing the way people think about transportation. Not that long ago we were just an app to request premium black cars in a few metropolitan areas. Now we’re a part of the logistical fabric of more than 600 cities around the world. Whether it’s a ride, a sandwich, or a package, we […]

Clinical Manager of Accreditation Programs – Twinsburg, OH – Envision RX Options

Posted On: 06-01-2018
Position Title: Clinical Manager of Accreditation Programs
Job Location: Twinsburg, OH
Kimberly Hamilton, Senior Recruiter:
Apply Online:    OR EnvisionRXOptions:




JOB DESCRIPTION: Clinical Manager of Accreditation Programs

The Clinical Manager of Accreditation Programs is the key driver for oversight and leadership of the organizations accreditation process for URAC and NCQA […]

Program Specialist, Workforce Manager – Amsterdam, Netherlands – Uber

Posted On: 5-30-2018
Position Title: Program Specialist, Workforce Manager – Amsterdam
Job Location: Amsterdam, Netherlands
Apply Online:

Community Operations, Global Community Operations in Amsterdam, Netherlands

About Uber
We’re changing the way people think about transportation. Not that long ago we were just an app to request premium black cars in a few metropolitan areas. Now we’re a part of the logistical fabric of […]

Manager of Workforce Management – Stamford, CT -Charter Communications

Posted On: 5-24-2018
Position Title: Manager, Workforce Management
Job Location: Stamford, CT
Contact: Paul Goeser (203) 705-5648


The Spectrum Manager of Workforce Management manages the people and processes responsible for implementing short term forecast in alignment with long term plan, maximizing occupancy and service level. This is achieved through real-time and intraday monitoring, analysis of call volumes and productivity, management of staffing to requirements, adjustments to staff requirements, maintain staffing line adherence, and coordination of schedules.


Sr Workforce Consultant (Forecasting) – Hartford, CT – Travelers

Posted On: 5-24-2018
Position Title: Sr Workforce Consultant (Forecasting)
Job Location: Hartford, CT
Job ID: 15683BR
Apply Online:


Company Information
Solid reputation, passionate people and endless opportunities. That’s Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers – and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

Job Summary
Under general supervision provides support and direction to contact […]

Workforce Analyst – Nashville, TN – Postmates

Posted On: 05-14-2018
Position Title: Workforce Analyst
Job Location: Nashville, TN
Apply Online:


Postmates is building the future of cities by enabling anyone to get any product in their city delivered on-demand. We’re on a mission to become the on-demand delivery infrastructure for every major city in the world.

Our business strategy team solves key business problems by using data to help the company make the right decisions, address key challenges, and identify new ways to grow. […]

Contact Center Workforce Management Specialist – Rosemont, IL – Advocate Health

Posted On: 4-20-2018
Position Title: Contact Center Workforce Management Specialist
Job Location:  Chicago/Rosemont Illinois
Contact Information:  Apply online at

This role is responsible for providing performance analysis to monitor and ensure contact center service levels are consistently met. Major responsibilities include analyzing real time adherence data, researching performance issues, ensuring proper staff skilling in OTCS, identifying areas of improvement, and adjusting associate schedules to meet the call center service standards. Performing call quality monitoring as well as […]

Senior Workforce Management Analyst – Orlando, FL or Charlotte, NC – Spectrum Enterprise

Posted On: 04-20-2018
Position Title: Senior Workforce Management Analyst
Job Location: Orlando, FL or Charlotte, NC
Company: Spectrum Enterprise
Apply Online:

Job Summary

Reporting to the Enterprise Workforce Management Manager, this role will be responsible for providing support in all facets (Forecasting, Scheduling, Intraday and Reporting) of Workforce Management to the Enterprise Support Operations team.

Major Duties and Responsibilities

  • Actively and consistently support all efforts to simplify and enhance the customer experience
  • Analyze company-wide trends regarding scheduling and […]

Director of Workforce Management – Austin, TX – TruSourceLabs

Posted On: 04-16-2018
Position Title: Director of Workforce Management
Job Location: Austin, TX
Apply Online:

The Director of Workforce Management is a key strategic and leadership position focused on all workforce management aspects in an outsourcing environment. All efforts are relative to development and support of performance expectations, which drive client satisfaction and revenue generation for Trusource Labs.

Critically essential to this position is the ability to develop a team of professionals skilled at assessing and […]