Job Board 2018-06-28T16:19:46+00:00

Job posting on this page is available to active SWPP and QATC Members.

Senior Director, WFM – Alorica

Posted On: 9-29-2018
Position Title: Senior Director, WFM
Job Location: Any Alorica Site, Remote
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Contact: Cat Vizcaino

Job Summary

Responsible for overseeing the Workforce Management function ensuring functions exceed the needs of the client by continuously reviewing the effectiveness of current procedures and striving to identify improvements to the process. Supports execution of company business objectives globally by providing expertise, leadership, and executive-level support. Provides thought leadership to implement a long-term site-based or […]

Spectrum Traffic Workforce Analyst – West Columbia, SC – Charter Communications

Posted On: 9-29-2018
Position Title: Spectrum Traffic Workforce Analyst
Job Location: West Columbia, SC
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Requisition Number: 223158BR
Position Type: Full Time


Spectrum Traffic Workforce Analyst is responsible for maximizing occupancy and service level through real-time and intraday monitoring of and analysis of contact volumes and AHT to forecast, management of staffing to requirements, adjustments to staff requirements (including OT and VTO), setting primary/secondary/reserve skilling, maintain staffing line adherence, and coordination of decentralized Workforce Management resources […]

Workforce Management Real-Time Analyst – Des Plaines, IL – Wheels, Inc.

Posted On: 9-29-2018
Position Title: Workforce Management Real-Time Analyst
Job Location: Des Plaines, IL
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Workforce Management Real-Time Analyst

Hiring Manager: Brian Simek

Company: Wheels, Inc.

Wheels Overview

Wheels, Inc. was established in 1939 as the world’s first automotive fleet leasing and management company. As one of the largest privately-held companies in North America, Wheels features a portfolio of 315,000 vehicles under management across the continent, capabilities in 40 countries worldwide, and a client base that consists of […]

Aspect Workforce Management – Lead Systems Administrator – Multiple Locations – Kaiser Permanente

Posted On: 09-28-2018
Position Title: Aspect Workforce Management – Lead Systems Administrator
Job Location: Multiple

  • Corona, CA
  • Denver, CO
  • Duluth, GA
  • Fulton, MD

Apply Online:  job number 731346

In this role, you will assist technical and project team members in resolving system problems and application-specific issues. You will support the stability, availability, and performance of the enterprise systems and provide first and second level support. You will also support communications with product users and suppliers […]

Supervisor, Workforce Management – Clayton, MO – Centene Corporation

Posted On: 09-04-2018
Position Title: Supervisor, Workforce Management
Job Location: Clayton, Missouri
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