JOB BOARD

Posted On: 3-15-2022 Position Title: Director Job Location: Open to anywhere in U.S. Company Name: Humana Contact Information: Corinne Mesches cmesches@humana.com  480-427-9104 Apply Online: Director, Pharmacy Workforce Management – Louisville | Humana Careers Description The Director, Workforce Management applies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making (e.g., staffing, learning and development, talent management, diversity and human resource compliance). The Director, Workforce Management requires […]

Posted On: 03-09-2022 Position Title: Workforce Manager Job Location: Atlanta, GA Apply Online: https://careers.peopleclick.com/careerscp/client_homedepot/external/gateway.do?functionName=viewFromLink&jobPostId=398004&localeCode=en-us Position Description: Position Purpose: Responsible for leading the real-time monitoring of contact center performance, making recommendations and optimizing usage of contact center routing, resources, and communicating intra-day performance for the Online Contact Center. Develop and implement best practices and processes in real-time monitoring and management procedures. Coordinate and liaise with Contact Center resources to manage staffing based on call volume and […]

Posted On: 03-09-2022 Position Title: Workforce Management Supervisor Job Location: Atlanta, GA Apply Online: https://careers.peopleclick.com/careerscp/client_homedepot/external/gateway.do?functionName=viewFromLink&jobPostId=397875&localeCode=en-us Position Purpose: The workforce management supervisor is responsible for the daily operational oversight of a workforce management team typically consisting of workforce analysts and workforce administrators. The workforce management supervisor is responsible for the development and management of these direct reports. The workforce management supervisor directs the work of the workforce management team to meet set service level goals. The […]

Posted On: 03-02-2022 Position Title: Verint Forecasting Planner Job Location: Work from home Contact: monty.montemayor@cigna.com Job Description The job profile for this position is Resource Planning Advisor, which is a Band 4 Senior Contributor Career Track Role. Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see […]

Posted On: 2-16-2022 Position Title:  Scheduler, Customer Success Job Location:  Scottsdale, AZ or remote Apply Online:  https://www.nextiva.com/company/careers-listing.html?gh_jid=5872073002 Company Name:  Nextiva At Nextiva, we create connected communication tools that help businesses stay in touch with their customers and teams. Over 100,000 companies rely on Nextiva for phone service and customer management tools. We’re not your parent’s phone company. Founded in 2008, Nextiva took on the trillion-dollar telecom industry and succeeded in changing the game by making […]

Posted On: 2-14-2022 Position Title: Sr Scheduling Workforce Management Analyst Job Location: Jacksonville, FL & Charlotte, NC & Lewisville, TX Company Name: Ally Contact Information: Kristina Kongmany (Kristina.Kongmany@Ally.com) Job Description: Ally and Your Career Ally Financial only succeeds when its people do – and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people – with interests, families, friends, dreams, and causes that are […]

Posted On: 2-7-2022 Position Title: Contact Center Business Analyst Job Location: San Diego, CA Apply Online:  https://careers.sharp.com/job/san-diego/customer-contact-center-business-analyst/1031/21806819328 Company: Sharp Healthcare What You Will Do Customer Contract Center Business Analyst will serve as primary application analyst supporting the SRS Patient Contact Center software tools and reporting on Business Intelligence tools and phone software tools as well given support in payroll administration services. Gather, analyze, and document Business Intelligence requirements. Design, modify, and run reports in SRS […]

Posted On: 2-4-2022 Position Title: Workforce Management Analyst Job Location: Maple Shade, NJ/Remote Contact Information: Victoria Bender, vbender@holmanauto.com Apply Online: https://holmanautogroup.wd1.myworkdayjobs.com/HolmanAutoCareers/job/Maple-Shade-NJ-US/Work-Force-Management-Analyst_R0037659 Company Name: Holman Automotive At Holman Automotive, we don’t just sell and service vehicles – we deliver exceptional customer experiences. We are one of the largest privately-owned dealership groups in the United States, with more than 40 dealership franchises from the East Coast to the Pacific Northwest.  Holman Automotive has an outstanding opportunity for […]

Posted On: 1-31-2022 Position Title: Workforce Analyst Job Location:  Milwaukee, WI Apply Online: https://careers.wecenergygroup.com/job-invite/742/ Contact information: Renette Stiers, Renette.Stiers@wecenergygroup.com WEC Business Services LLC, a subsidiary of WEC Energy Group, is seeking a Workforce Analyst in our Milwaukee, Wisconsin location. Job Summary Will primarily be responsible for planning, allocating and making decisions on the assignment of all Customer Care Center staff resources (>400 individuals) in Customer Service.  This includes: forecasting volumes and workloads; analyze data and make […]

Posted On: 1-31-2022 Position Title: Analyst II Customer Service Job Location: Remote Apply Online: https://careers.windstream.com Description “Windstream is considered an essential business and we are HIRING NOW. As our company responds toCOVID-19, the safety and well-being of our employees, customers, partners and communities is our toppriority. About the Role: The Analyst II-Workforce Management (WFM) will support specific Lines of Business (LOB) from a WFMperspective, and will be responsible for developing, analyzing, and maintaining call volume […]