Teleopti AB – Sep 03, 2013 12:58 BST

STOCKHOLM, Sweden — September, 3, 2013 — Teleopti, a global provider of solutions for strategic Workforce Management (WFM) and Telecom Expense Management (TEM), today announced it has attained a Gold Application Development competency, demonstrating a “best-in-class” ability and commitment to meet Microsoft Corp. customers’ evolving needs in today’s dynamic business environment and distinguishing itself within the top 1 percent of Microsoft’s partner ecosystem.

To earn a Microsoft gold competency, partners must successfully complete exams (resulting in Microsoft Certified Professionals) to prove their level of technology expertise, and then designate these certified professionals uniquely to one Microsoft competency, ensuring a certain level of staffing capacity. They also must submit customer references that demonstrate successful projects (along with implementing a yearly customer satisfaction study), meet a revenue commitment (for most gold competencies), and pass technology and/or sales assessments.

Teleopti’s strategy has always been to develop solutions based on Microsoft’s leading and latest platforms, and Teleopti was one of the first companies to deploy its technology in the Windows Azure cloud platform. Teleopti has been a Microsoft Partner since 2004. By integrating Teleopti’s open system with platforms from Microsoft, we can provide core contact centre technology and extend our reach and deliver innovative and high value solutions to our end customers.

“This Microsoft Gold Application Development competency showcases our expertise in and commitment to today’s technology market and demonstrates our deep knowledge of Microsoft and its products,” said Olle Düring, CEO of Teleopti AB. “We plan to accelerate our customers’ success by serving as technology advisors for their business demands.”

“By achieving a gold competency, partners have demonstrated the highest, most consistent capability and commitment to the latest Microsoft technology,” said Jon Roskill, corporate vice president, Worldwide Partner Group at Microsoft Corp. “These partners have a deep expertise that puts them in the top 1 percent of our partner ecosystem, and their proficiency will help customers drive innovative solutions on the latest Microsoft technology.”

Earning the Application Development competency helps partners differentiate themselves as a trusted expert to their customers through development and deployment of commercial or custom applications built using core Microsoft technologies like Windows Server and Windows 8 operating systems, the Windows Azure platform, Microsoft Visual Studio 2012 development system, Microsoft BizTalk Server and emerging cloud-based and web business models. By gaining access to a comprehensive set of benefits through the Application Development competency, partners can acquire new customers and help them be more productive and profitable through deployment of business applications, advanced web portals or rich client user interfaces that run on premises or in the cloud.

The Microsoft Partner Network helps partners strengthen their capabilities to showcase leadership in the marketplace on the latest technology, to better serve customers and, with 640,000 Microsoft partners in their ecosystem, to easily connect with one of the most active, diverse networks in the world.

TELEOPTI is the leading provider of solutions for strategic Workforce Management  (WFM) as well as Telecom Expense Management (TEM).

The company is renowned for developing advanced and user-friendly solutions based on clients’ requirements. Hundreds of enterprises around the world rely on solutions from Teleopti to attain optimal operational efficiency and provide the highest levels of service.

Teleopti, established in Stockholm, Sweden in 1992 operates through a comprehensive network of partners. Visit our website www.teleopti.com to find out more.

www.teleopti.com   info@teleopti.com
Phone: Nordics (HQ) +46 8 568 95 000

For more information, press only:
Camilla Arneving, Teleopti AB,  +46 72 222 81 04 , camilla.arneving@teleopti.com