I N S I D E

Remote Agents as a Call
Center Staffing Solution

So Do Remote Agent Programs Really Work?

WFM Survey Results

WFM Spring Survey

Scheduling Principles
& Problems

Our Old Assumptions
Don’t Hold

Success Story

The Call Center School
Announces WFM Training
Curriculum Available
via E-Learning Programs

Ask the Workforce Wizard

Industry News

Events Calendar

Our Sponsors

Join SWPP

swpplogo

Visit our Website at
www.swpp.org

 
 

 

Thank You

to

SWPP

Sponsors

The SWPP organization would like to thank our sponsors for their support.

Joining SWPP as sponsors are:

Platinum Level

Aspect

IEX

Gold Level

spectrum

Silver Level
Genesys
Invision
Pipkins
Verint
Interested in becoming a sponsor?
Call Vicki Herrell at 877-289-0004.

Copyright ©2007 Society of Workforce Planning Professionals. All rights reserved.