Mark your calendar for the
2025 SWPP Annual Conference
Tuesday, April 22-Thursday, April 24
Omni Nashville Hotel

Don’t miss the SWPP Annual Conference!  This event is designed specifically for workforce management professionals in the contact center, and includes tons of breakout sessions, networking, and fun! Everyone is invited to attend this conference, and anyone in the workforce planning community can benefit from the informative workshops and opportunities to network with peers. As an attendee at the SWPP Annual Conference, you will:

  • Learn about industry trends and hot topics from the experts.
  • Improve your workforce management skills.
  • Make important contacts and network with your peers.
  • See the latest technology available to you.
  • Have a great time!

You don’t want to miss this exciting event, so make your plans to attend now.

Need some help getting approval to attend the conference? Use our sample conference funding request document.

Questions? Click here for Frequently Asked Questions.