Manager, Workforce Management – Remote – Humana
Posted On: 3-14-2023 Position Title: Manager, Workforce Management Job Location: [...]
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Resource Planning Senior Analyst – Remote – Cigna Group
Posted On: 03-13-2023 Position Title: Resource Planning Senior Analyst Job [...]
Plan for “non-traditional” holidays.
March 13 - When planning for the year or preparing [...]
Workforce Management Analyst – Chicago, IL – Northwestern Medicine
Posted On: 03-06-2023 Position Title: Workforce Management Analyst Job Location: [...]
Check your data prior to saving it.
March 6 - When using historical data as the basis [...]
Why you can’t forecast digital channels like a voice channel.
February 27 - As customers move to digital support and [...]
Sr. Workforce Management Manager – Remote – Flagstar Bank
Posted On: 02-20-2023 Position Title: Sr. Workforce Management Manager Job [...]
Essential components of a WFM RFP (+ a free template).
February 20 - Many WFM teams have resigned themselves to [...]
Process Expert ll – Denver, CO – Elevance Health
Posted On: 02-14-2023 Position Title: Process Expert ll Job Location: [...]
“Fish for information” when considering purchase of new technology.
February 13 - If you’re considering the purchase of a [...]