Embrace AI as your Workforce Management ally.
November 4 - It's easy to find headlines declaring that [...]
November 4 - It's easy to find headlines declaring that [...]
October 28 - This is the last in this little [...]
Bengaluru, 23rd September 2024: In the face of mounting macro-economic [...]
October 21 - In the past few tips, we’ve discussed [...]
October 14 - There are standard strategic/capacity planning tasks to [...]
October 7 - There is a cadence to being [...]
Posted On: 10-04-2024 Position Title: Sr. Workforce Management Specialist Job [...]
September 30 - One thing I love about sending in [...]
September 23 - In the ever-moving business of contact centers, [...]
September 16 - Most companies see achievement of SLA, or [...]