Navigating your way to a successful WFM career: Insights from a Gen Z WFM professional.
May 15 - As a Gen Z WFM Professional, I’ve [...]
About sitemanager
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You’re sharing a lot of information, but is anyone listening?
May 8 - Is your forecast accuracy above goal? Yep! [...]
The dangers of forecasting with spreadsheets.
May 1 - One of the biggest forecasting challenges in [...]
SWPP Announces Finalists for 2023 Workforce Management Professional of the Year Award
NASHVILLE, TENNESSEE – April 14, 2023 – The Society of [...]
Leveraging your tech to foster employee trust and autonomy.
April 24 - Without doubt, the workplace has undergone significant [...]
Playvox Announces Strategic Partnership with NeuraFlash
Contact center leaders to provide best-in-class AI and cloud-based workforce [...]
Give your workforce management team a “blended” training development approach.
April 17 - It is important to develop your workforce [...]
Playvox Expands Workforce Management Capacity Planner: Cost-Cutting Solution Fuels Organizations Worldwide to Hire More Efficiently and Accurately
SUNNYVALE, Calif. — Nov. 21, 2022 — Playvox, the leading provider [...]
Create a “Missed Service Level” report.
April 10 - Missing Service Level goals can sometimes leave [...]
Operations Assistant – Remote – Vibrant Emotional Health
Posted On: 4-3-2023 Position Title: Operations Assistant Job Location: Remote [...]