SWPP Web Seminars

SWPP will be presenting live web seminars throughout the year for our members.  The topics for these web seminars will range from basic workforce management principles to advanced topics.  They will be presented by our members and industry experts.

Click here for more information about the SWPP web seminar series.

SWPP Sponsor Web Seminars

SWPP sponsors will present web seminars to the membership during the year as well.

Click here for more information about SWPP Sponsor Web Seminars.

E-Learning Benefit from The Call Center School

SWPP members receive exclusive access to The Call Center School’s Cloud Learning platform.  Benefits were just updated and improved on April 1, 2019.  You will now receive a credit towards the training of your choice from The Call Center School. This provides you with the flexibility to choose from a variety of topics, and select what best suits you and your team’s needs and interests. The credit amount is $295 for Individual Members, $595 for Site Members, and $1,595 for Corporate Members.

You can expect an email from The Call Center School with a link to redeem your credit, but feel free to start looking through The Call Center School’s course library today.

For more information about this program, please visit The Call Center School’s website at www.thecallcenterschool.com.  SWPP members can contact Executive Director Vicki Herrell at vicki.herrell@swpp.org with any questions about the SWPP educational benefit.