Date:  Thursday, December 11
Time:  12:00 pm CT

The AI Voice Playbook: From Pilot to 50K Weekly Calls

Most companies think AI voice is about replacing agents. The companies actually succeeding at scale know it's about coordination.

How do you decide when AI handles a call versus a human? How do you route based on real-time capacity, not just static rules? How do you expand from voice to chat and email without rebuilding everything? That's the orchestration challenge—and it's where the real competitive advantage lies.

In this session, Assembled will let you see:

Live demo: AI voice in action — Watch how production-ready voice AI handles real customer scenarios with the quality controls, monitoring, and orchestration strategies that companies like DailyPay and Honeylove use to reach strong resolution rates while handling 50K+ weekly calls

Why orchestration beats automation alone — How dynamic handoffs between AI and humans based on real-time capacity deliver better experiences than either alone, and why this is your competitive advantage

How to scale with confidence — The visibility and controls you need to protect your most important customer interactions while capturing measurable workforce savings

Join us for a live look at how the companies getting AI voice right are using orchestration to turn operational complexity into a competitive advantage.

Speakers:  Briana Tischner & Sam Carlson, Assembled