Wednesday, August 30 at 1:00 pm Eastern Time Join Sylvia Mattl, Quality Manager at 5CA, and Michelle Randall, CMO at Playvox, for an insightful webinar that dives into the evolution of customer service at 5CA:
- How 5CA leveraged AI and automation for rapid responses to commonly asked questions
- Ways to reduce time spent on resolving escalations
- The secret to driving multi-channel support and full automation of the QA process
If you are looking for ways to maximize impact, register now to discover how you can emulate 5CA’s success and spearhead your contact center’s digital transformation with tips from these trailblazers.