Date: Thursday, December 11
Time: 11:00 am-12:30 pm CT
Welcome to the North Pole – A Guide to WFM Staffing Models
Calling all WFM Elves! Get ready to sleigh your 2026 long-term plans and unwrap an early gift this year with our free VIP Webinar for SWPP Members!
Join Workforce Wizard Marshall Lee and Elf Strategist Tiffany LaReau for a festive 90-minute Zoom training session. We have a bag full of insights to share with you for building a comprehensive WFM Staffing Model in Excel.
Marshall will take you on a gentle sleigh ride through capacity planning basics and Tiffany will walk you through a working Excel staffing model from beginning to end.
We’ll be covering:
❄️ Objectives, Scope, & Goals used in long-term plans
❄️ Calculating Inputs & Outputs for Volume and Workload
❄️ Understanding Human Factors and their effect on Total Required Staff
❄️ Seeing what happens if you change the assumptions
You’ll be gaining:
🎁 Practical Skills: Build a WFM staffing model in Excel with our free template and boost your WFM skills for the coming year. It’s the gift that keeps on giving!
🎁 Expert Guidance: Benefit from the combined expertise of Marshall Lee and Tiffany LaReau, with their insights and best practices in capacity planning and Excel modeling.
🎁 Comprehensive Coverage: Understand the key elements of long-term WFM planning, from setting objectives to calculating staffing needs.
🎁 Stakeholder Engagement: Discover strategies for effectively engaging stakeholders and ensuring project success. Spread your holiday cheer with successful planning!
It's going to be really fast, really fun, and totally workshop-approved. 🌟
Click here to register: https://us06web.zoom.us/webinar/register/WN_sQnhaoMyTj2-uqEEFL_GDQ#/registration
