Sponsor Webinar — Recession Proof Your Contact Center
Date: Wednesday, March 29, 2023 Time: 11:00 am-12:00 pm CT [...]
Date: Wednesday, March 29, 2023 Time: 11:00 am-12:00 pm CT [...]
Webinar: Automation Supports Contact Center Agents While Protecting the Bottom [...]
Essentials of Staffing: Models and Calculations for Contact Center Staff [...]
Europe's leading call & contact center event is now arriving [...]
Date: Wednesday, May 3, 2023 Time: 12:00pm CST Managing More [...]
Staffing Tradeoffs: Achieving a Balance of Service, Occupancy, and Cost [...]
SWPP Annual Conference May 15-17, 2023 Omni Nashville Hotel Nashville, [...]
Scheduling Strategies: Definitions and Decisions for Successful Schedules — A [...]
Managing Schedule Adherence: Creating an In-Place and On-Time Culture — [...]
Wednesday, July 26 11:00 am-12:00 pm Fixing WFM Challenges. Workforce [...]