Upcoming Events

Events Search and Views Navigation

October 7 @ 1:00 pm - 2:30 pm CDT

Google Map

Achieving intra-day success involves a process of monitoring, tracking, assessing, [...]

October 12 - October 14

Dallas Sheraton Dallas, TX United States

Google Map

Dallas Sheraton Dallas, TX October 12-14, 2020 https://www.icmi.com/contact-center-connections

November 18 @ 1:00 pm - 2:30 pm CST

Google Map

Almost every contact center employee has a performance scorecard, outlining [...]

March 24, 2021 - March 25, 2021

Las Vegas Convention Center Las Vegas, NV United States

Google Map

Las Vegas Convention Center Las Vegas, NV Oct. 21-22 https://www.callandcontactcenterexpo.us