Fundamentals of WFM Web Seminar — Forecasting Basics: Predicting for Months, Weeks, Days, and Intervals
March 20 Forecasting Basics: Predicting for Months, Weeks, Days, and [...]
March 20 Forecasting Basics: Predicting for Months, Weeks, Days, and [...]
Date: Tuesday, April 2, 2024 Time: 11:00 am – 12:00 [...]
Date: Thursday, April 4 Time: 11:00 am-12:00 pm CT Cigna [...]
April 17 Essentials of Staffing: Models and Calculations for Contact [...]
May 15 Staffing Tradeoffs: Achieving a Balance of Service, Occupancy, [...]
June 19 Scheduling Strategies: Definitions and Decisions for Successful Schedules [...]
July 17 Managing Daily Service: An Intra-Day Plan to Keep [...]
September 11 Signs of Success: Metrics and Measures of WFM [...]
Mark Your Calendar for the 2024 QATC Annual Conference! Tuesday-Thursday, [...]
October 16 Setting Strategic Goals for Workforce Management — Just [...]