Sponsor Web Seminar — Workforce Management (WFM): Why Spreadsheets Are So Over
Wednesday, June 14, 2023 at 2:00pm Eastern Workforce Management (WFM): [...]
Wednesday, June 14, 2023 at 2:00pm Eastern Workforce Management (WFM): [...]
Scheduling Strategies: Definitions and Decisions for Successful Schedules — A [...]
Back Office to the Next Level - A Half-Day Webinar [...]
Working in a contact center is challenging for everyone involved. [...]
Managing Schedule Adherence: Creating an In-Place and On-Time Culture — [...]
Wednesday, July 26 11:00 am-12:00 pm Fixing WFM Challenges. Workforce [...]
Managing Daily Service: An Intra-Day Plan to Keep Staffing and [...]
Signs of Success: Metrics and Measures of WFM Performance — [...]
Setting Strategic Goals for Workforce Management — Just like the [...]