Call & Contact Center Expo
https://www.callandcontactcenterexpo.us/
https://www.callandcontactcenterexpo.us/
https://www.icmi.com/contact-center-expo-conference
May 15 Staffing Tradeoffs: Achieving a Balance of Service, Occupancy, [...]
https://www.customercontactweek.com/
https://www.nice.com/websites/interactions/
June 19 Scheduling Strategies: Definitions and Decisions for Successful Schedules [...]
July 17 Managing Daily Service: An Intra-Day Plan to Keep [...]
September 11 Signs of Success: Metrics and Measures of WFM [...]
Mark Your Calendar for the 2024 QATC Annual Conference! Tuesday-Thursday, [...]
https://www.verint.com/events/engage/