2023 SWPP Annual Conference
Omni Nashville Hotel Nashville, TN, United StatesSWPP Annual Conference May 15-17, 2023 Omni Nashville Hotel Nashville, [...]
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Web Seminar — Using Metrics to Tell Your Efficiency Story
Thursday, August 24 1:00-2:00 pm CT Using Metrics to Tell [...]
Sponsor Web Seminar — Workforce Management (WFM): Why Spreadsheets Are So Over
Wednesday, June 14, 2023 at 2:00pm Eastern Workforce Management (WFM): [...]
Fundamentals of WFM Web Seminar — Scheduling Strategies
Scheduling Strategies: Definitions and Decisions for Successful Schedules — A [...]
Back Office to the Next Level – A Half-Day Webinar Event!
Back Office to the Next Level - A Half-Day Webinar [...]
Sponsor Web Seminar — Analyst Chat: Synchrony Bank uses Intelligent Automation to drive better EX and CX
Working in a contact center is challenging for everyone involved. [...]
Fundamentals of WFM Web Seminar — Managing Schedule Adherence
Managing Schedule Adherence: Creating an In-Place and On-Time Culture — [...]
Web Seminar — Fixing the WFM Challenges.
Wednesday, July 26 12:00-1:00 pm ET Fixing WFM Challenges. Workforce [...]
Sponsor Web Seminar — Angi: Maximizing Agent Investment with WFM
Live Webinar: Wednesday, August 16th at 11:00 a.m. Eastern Angi: [...]
Fundamentals of WFM Web Seminar — Managing Daily Service
Managing Daily Service: An Intra-Day Plan to Keep Staffing and [...]