Fundamentals of WFM Web Seminar — Managing Daily Service: An Intra-Day Plan to Keep Staffing and Service on Track
July 17 Managing Daily Service: An Intra-Day Plan to Keep [...]
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SWPP Web Seminar — Hitchhikers Guide to WFM
Date: Tuesday, July 23 Time: 1:00-2:00 pm CT Hitchhikers Guide [...]
SWPP Sponsor Web Seminar – Contact Center Business Intelligence Getting the Insights You Need
Tuesday, July 30, 2024 11:00 AM-12:00 PM CT Contact Center [...]
SWPP Web Seminar — Let’s Talk about Shrinkage
Date: Tuesday, August 13 Time: 1:00-2:00 pm CT Let’s Talk [...]
Forefront Columbus
Can’t Miss Event for Call Center WFM, Ops, and IT [...]
SWPP Sponsor Web Seminar – Beyond Pre-Planned: Harnessing Real-Time Variability with Erlang-O
Thursday, September 5, 2024 10:00-11:00 AM CT Beyond Pre-Planned: Harnessing [...]
Fundamentals of WFM Web Seminar — Signs of Success: Metrics and Measures of WFM Performance
September 11 Signs of Success: Metrics and Measures of WFM [...]
2024 QATC Annual Conference
Mark Your Calendar for the 2024 QATC Annual Conference! Tuesday-Thursday, [...]
Verint Engage 2024
https://www.verint.com/events/engage/
Sponsor Web Seminar — Engaged & Efficient Agents: The Blueprint for Unlocking Exceptional Customer Experiences
Date: Wednesday, October 2 Time: 10:00-11:00 am CT Engaged [...]
