8:00 am - 5:00 pm Web Seminar — Using Metrics to Tell Your Efficiency Story June 6, 2023 @ 8:00 am - 5:00 pm EDT Web Seminar — Using Metrics to Tell Your Efficiency Story Thursday, August 24 1:00-2:00 pm CT Using Metrics to Tell […]
2:00 pm - 3:00 pm Sponsor Web Seminar — Workforce Management (WFM): Why Spreadsheets Are So Over June 14, 2023 @ 2:00 pm - 3:00 pm EDT Sponsor Web Seminar — Workforce Management (WFM): Why Spreadsheets Are So Over Wednesday, June 14, 2023 at 2:00pm Eastern Workforce Management (WFM): […]
2:00 pm - 3:30 pm Fundamentals of WFM Web Seminar — Scheduling Strategies June 21, 2023 @ 2:00 pm - 3:30 pm EDT Fundamentals of WFM Web Seminar — Scheduling Strategies Scheduling Strategies: Definitions and Decisions for Successful Schedules — A […]
10:00 am - 1:00 pm Back Office to the Next Level – A Half-Day Webinar Event! June 22, 2023 @ 10:00 am - 1:00 pm EDT Back Office to the Next Level – A Half-Day Webinar Event! Back Office to the Next Level - A Half-Day Webinar […]
11:00 am - 12:00 pm Sponsor Web Seminar — Analyst Chat: Synchrony Bank uses Intelligent Automation to drive better EX and CX June 27, 2023 @ 11:00 am - 12:00 pm EDT Sponsor Web Seminar — Analyst Chat: Synchrony Bank uses Intelligent Automation to drive better EX and CX Working in a contact center is challenging for everyone involved. […]
June 14, 2023 @ 2:00 pm - 3:00 pm EDT Sponsor Web Seminar — Workforce Management (WFM): Why Spreadsheets Are So Over
June 27, 2023 @ 11:00 am - 12:00 pm EDT Sponsor Web Seminar — Analyst Chat: Synchrony Bank uses Intelligent Automation to drive better EX and CX