Upcoming Events

Oct 9

8:30 am - 12:00 pm

Phoenix, AZ SWPP & QATC Regional Meeting

Oct 10

11:00 am - 12:00 pm

SWPP Sponsor Web Seminar — Modernize workforce planning in your contact centers: A conversation with Vanguard

Oct 16

2:00 pm - 3:30 pm

Fundamentals of WFM Web Seminar — Setting Strategic Goals for Workforce Management

Oct 21

October 21 - October 24

ICMI Contact Center Expo

Nov 20

2:00 pm - 3:30 pm

Fundamentals of WFM Web Seminar — Managing Schedule Adherence: Creating an In-Place and On-Time Culture

Apr 22

April 22, 2025 - April 24, 2025

2025 SWPP Annual Conference

Apr 27

April 27, 2026 - April 29, 2026

2026 SWPP Annual Conference

Mar 8

March 8, 2027 - March 10, 2027

2027 SWPP Annual Conference