Mar 15 2:00 pm - 3:30 pm Fundamentals of WFM Web Seminar — Forecasting Basics: Predicting for Months, Weeks, Days, and Intervals
Mar 30 12:30 pm - 1:30 pm Web Seminar — Automation Supports Contact Center Agents While Protecting the Bottom Line
May 3 1:00 pm - 2:00 pm Sponsor Webinar — Managing More Than Just Your Workforce: Your Boss is Managing You, But Are You Managing Your Boss?