Upcoming Events

Aug 23

2:00 pm - 3:00 pm

Web Seminar — Why AI and Bots are Critical to Improving Contact Center Performance

Aug 24

1:00 pm - 2:00 pm

Live Webinar Partner Spotlight – Neuraflash: Level Up Your Playvox Solution with Neuraflash

Aug 30

1:00 pm - 2:00 pm

Sponsor Webinar – The Digital Transformation: Are We Still Transforming?

Sep 14

11:00 am - 12:00 pm

Sponsor Web Seminar — Busting Burnout – How you can use AI to predict and dramatically reduce Contact Center Attrition

Sep 14

6:00 pm - 8:00 pm

Happy Hour for Operations Professionals – Dallas, TX area

Sep 20

2:00 pm - 3:30 pm

Fundamentals of WFM Web Seminar — Signs of Success

Sep 28

1:00 pm - 2:00 pm

Sponsor Webinar – AI-Driven Solutions with Dialpad and Playvox

Oct 18

2:00 pm - 3:30 pm

Fundamentals of WFM Web Seminar — Setting Strategic Goals

Oct 26

1:00 pm - 2:00 pm

Sponsor Web Seminar – Best Practice in Choosing a Capacity Planning Solution

Dec 14

1:00 pm - 2:00 pm

QATC Sponsor Web Seminar — Trends and Challenges: 2023 Recap and What’s Ahead in 2024