2015 SWPP Annual Conference

Monday-Wednesday, March 2-4 – Omni Nashville Hotel

Please join us for the SWPP Annual Conference, The Summit for Workforce Management Excellence, which is set for Monday-Wednesday, March 2-4, 2015 at the Omni Nashville Hotel in Nashville, Tennessee. The conference will begin with an exciting keynote speaker that will kick off the conference on Monday afternoon at  1:00 p.m., followed by great workshops on Monday afternoon and all day Tuesday and Wednesday. The conference will conclude at 4:00 p.m. on Wednesday.

The SWPP Annual Conference will provide multiple educational sessions, facilitated discussions on relevant topics, and a vendor showroom, as well as great food,  exciting entertainment, and spectacular fun! Learn from industry experts and your peers in over 60 different sessions during this exciting event.

Everyone is invited to attend this conference, and anyone in the workforce planning community can benefit from the informative workshops and opportunities to  network with peers. As an attendee at the SWPP Annual Conference, you will:

  • Learn about industry trends and hot topics from the experts.
  • Improve your workforce management skills.
  • Make important contacts and network with your peers.
  • See the latest technology available to you.
  • Have a great time!

Check out the detailed agenda and all the specifics on our website at www.swpp.org. Hope to see you in Nashville in March!

[one_fourth]Need some help convincing management that you should attend the 2015 SWPP Annual Conference? Use this document as a template to help!




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RE: Request for Funding — 2015 SWPP Annual Conference

I’d like to attend the 2015 SWPP Annual Conference in Nashville, TN occurring on March 2-4, 2015.

I have been looking for a conference that would offer me a place to find the latest information on workforce management trends and technologies in the contact center. I have researched this conference and found testimonials that provide me with the type of information that I think can take our workforce management program to new levels. This aligns directly to my job with sessions that are applicable to everyday activities in our contact center. I would have the opportunity to network with my workforce management peers and discuss the issues facing me in my day-to-day tasks. I would also be able to see the latest in workforce management technologies in the Sponsor Showcase at the conference.

I am very impressed with the benefits these organizations have seen from their conferences. For example, here are quotes from individuals that have attended the conference in the past:

“Being able to gather with my peers in the industry and share ideas and challenges for even a few days is well worth the price of the conference!”

“Amazing conference! I love the number of companies that are present and the different people that I get to meet.”

“As always, everything was perfect — the sessions, the networking, the fun events, the engagement, and support from the sponsors!!! Great conference!”

“I love that this conference is all about WFM! While vendor meetings are about up-sell and general call center conferences are not WFM-centric, at SWPP I get to be in one place with only folks that tackle the same issues I have every day.”

The cost for the conference is $ (Insert your total request here). I would also like to recommend the following associates also attend this conference along with myself. (Number of participants including people from other departments). The cost per person is just $(Enter amount). I can’t think of a more cost-effective way to improve our workforce management by attending this conference and joining the organization to take advantage of the networking opportunities, educational programs, online forums, and other resources SWPP provides throughout the year.

I hope you agree that this is a productive activity for our staff and that you will fund the full $(Restate amount) requested.

I’ll be happy to meet at your convenience to discuss the details and to provide any additional information you need to grant this request.[/colored_box]