JOB BOARD

Posted On: 11-08-2023 Position Title: Forecasting Analyst Job Location: West Trenton, NJ – Hybrid Contact: Christine Simon, Sr. Talent Acquisition Specialist  cmsimon@njm.com There’s never been a better time to join NJM!  With a nationally ranked reputation for outstanding customer service and a history that spans more than a century, NJM is a leading provider of worker’s compensation, automobile and homeowners insurance in New Jersey It is an exciting time to join NJM as we are expanding […]

Posted On: 10-25-2023 Position Title: Manager, Workforce Optimization Job Location: Rockville, MD Apply Online: https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=88425&clientkey=C0B5222A333F38B3A707F61C808AB3AB Want to make a difference? Come be a part of the amazing work EveryMind is accomplishing!EveryMind is hiring a Workforce Optimization Manager to join our Hotline team. This position is responsible for leading all functions of workforce management including forecasting workload, recommending staffing levels, scheduling, assessing real-time monitoring of contact center performance, analyzing results to make recommendations, and optimizing usage of […]

Posted On: 10-23-2023 Position Title: Real Time Analyst Job Location: Malta, NY or Rochester, NY Contact: Kim.wick@ttec.com  – (203-547-6892 Apply Online:  https://ttec.taleo.net/careersection/2/jobdetail.ftl?job=03QAI&lang=en   Bringing smiles is what we do at TTEC… for you and the customer. As a Specialist – Workforce Management – Real Time working onsite in Onsite in Rochester NY , you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture. […]

Posted On: 10-13-2023 Position Title: Manager Workforce Planning Job Location: Hybrid Apply Online: https://jobs.pseg.com/job/Newark-Manager-Workforce-Planning-NJ-07101/1085833400/ PSEG operates under a Flexible Work Model where flexible work is offered when job requirements allow. In support of this model, roles have been categorized into one of four work location categories: onsite roles, hybrid roles that are a blend of onsite and remote work, remote local roles that are primarily home-based but require some level of purpose-driven in-person interaction and […]

Posted On: 10-03-2023 Position Title: Workforce Planning Analyst Job Location:  Bangor Maine or Presque Isle Maine Company: Versant Power Apply Online: https://www.versantpower.com/about-us/career-opportunities/   Be a part of the team that is transforming the power industry of northern and eastern Maine. Versant Power is building on our 100-year history of delivering efficient, safe and reliable electricity service to customers in northern and eastern Maine. We never lose sight of safety, quality, integrity and innovation. We are […]

Posted On: 10-01-2023 Position Title: WFM Planning Manager Job Location: Malta, NY OR Rochester, NY Contact: Kim.wick@ttec.com  203-547-6892 Bringing smiles is what we do at TTEC… for you and the customer. As a Workforce Manager working in Malta NY, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture. What You’ll be Doing You will be responsible for the development of the Workforce […]

Posted On: 09-25-2023 Position Title: Workforce Manager Job Location: Malta, NY (onsite) / relocation could be considered for the right candidate Contact Information: Charlie Harris (Charles.c.harris@ttec.com) The Workforce Manager is responsible for the development of the workforce specialists to ensure that call center objectives such as service level and shrinkage goals are met. The Workforce Manager would be tasked with managing the day-to-day activities of the team, will also develop tactics based on the manager’s […]

Posted On: 08-08-2023 Position Title: Workforce Planner Job Location: Shoreside in Miami, Florida (Reports to office 1x a week) Apply Online: https://jobs.carnival.com/job/miami/workforce-planner-hybrid-in-miami/8858/50723199360 We are seeking a Shipboard Workforce Planner to align the business plans with the workforce onboard. Create and analyze forecasts and other key performance indicators. Plan for shipboard staffing requirements based on historical trends, drivers, shrinkages, events, etc. The planner handles all inquiries in a timely manner, updates the system to maintain accuracy […]

Posted On: 07-24-2023 Position Title: Workforce Planning Specialist Job Location: New Carrollton, MD Contact: Marcus Washington Apply Online: https://www.wmata.com/about/careers/ General Hybrid Work Statement: This opportunity is a hybrid opportunity allowing for flexibility between virtual and in-person work subject to the Authority’s telework policy. Minimum Qualifications : Education A Bachelor’s degree in Human Resources, Business, Social Science, Public Administration, Computer Science, Mathematics, Statistics, Operations Research, or a related field. Experience Five years of data analytics or […]

Posted On: 06-13-2023 Position Title: Workforce Management Systems Administrator Job Location: Remote Apply Online: https://jobs.azblue.com/workforce-management-systems-administrator/job/24960601 Job Description Awarded a Healthiest Employer, Blue Cross Blue Shield of Arizona aims to fulfill its mission to inspire health and make it easy. BCBSAZ offers a variety of health insurance products and services to meet the diverse needs of individuals, families, and small and large businesses as well as providing information and tools to help individuals make better health decisions. This […]