Posted On: 09-18-2015
Position Title: Senior Manager, Business Process Management
Job Location: Pasadena, CA
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I believe in the work we do

At Kaiser Permanente, we focus on improving both the quality of care we provide to our patients and the work environment we create for our employees. As a Kaiser Permanente professional, you become a part of a skilled, collaborative team supported by state-of-the-art facilities and equipment, excellent systems, supportive leaders, and accessible continuing education programs. Come impact your future, and the future of care. Join us in Southern California for the following full-time opportunities.

Senior Manager, Business Process Management – Pasadena, Job #390864

In this role, you will be responsible for the management and leadership of a range of process improvement and process management activities. Activities managed include planning, performing, and implementing process improvement initiatives, in addition to ownership of operational processes. These initiatives may represent one portion of a larger project, or may represent a stand-alone initiative or function within a work group or department. Process management functions may include data gathering and analysis, best practice research, process mapping, developing and recommending alternatives for improvement, developing performance metrics, obtaining leadership or stakeholder agreement, implementing improvements, and monitoring post-process improvement initiative performance to updated standards. Activities are undertaken and executed in support of organizational goals and are accountable for providing business process solutions to meet internal and external customer expectations.

For immediate consideration, please send your resume to and visit for complete qualifications and job submission details, referencing the above job numbers.

External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.

This position supports Kaiser Permanente’s code of conduct and compliance by adhering to all laws and regulations, accreditation and licensure requirements, and internal policies and procedures.



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