Events Calendarsitemanager2015-06-26T21:22:47-04:00
Trade Shows/Conferences
[minimal_table]
| Title |
Date |
Location |
|
| Workforce Optimization Week (WOW) |
July 16-17 |
Dockside, Cockle Bay Wharf, Sydney Australia |
|
| Winchester, VA Regional Meeting |
July 28 |
Navy Federal Credit Union, Winchester, VA |
|
| Boston Regional Meeting |
August 4 |
Home Depot, Atlanta, GA |
|
| Mississauga, Ontario Regional Meeting |
August 13 |
Desjardins, Mississauga, Ontario |
|
| Jacksonville, FL Regional Meeting |
August 20 |
Citizens Property Insurance, Jacksonville, FL |
|
| QATC Annual Conference |
Sept 22-24 |
Marriott at Vanderbilt. Nashville, TN |
|
| Contact Center Demo & Conference |
Oct 19-21 |
Las Vegas, NV |
|
| WFM Virtual Conference |
Nov 2-6 |
www.ecrmevents.com |
|
| ICMI Training Symposium |
Nov 10-13 |
Scottsdale, AZ |
|
[/minimal_table]
Complimentary Web Seminars for SWPP Members Only
More information available at https://swpp.org/swpp-web-seminars/.
[minimal_table]
| Title |
Date |
Time |
|
| Creating Monthly, Daily, and Interval Forecasts |
July 16 |
1:00 CT |
|
| The Math of Contact Center Staffing |
August 20 |
|
|
| Scheduling Solutions & Strategies |
September 17 |
|
|
| Five Ways to Improve Schedule Adherence |
October 15 |
|
|
| Fundamental Concepts of Scheduling With Skill-Based Routing |
November 19 |
|
|
| Making the Most of What You Have |
December 17 |
1:00 CT |
[/minimal_table]
