Posted on: 09-17-2015
Position Title: Sr. Analyst Workforce Planning
Job Location: Parsippany, NJ
Sr. Analyst Workforce Planning
|Reports To:||Manager – Workforce Management and Process Improvement||Cost Center:||7134|
|Submitted By:||Joe Shearn||Submitter’s Title:||VP Distribution||Comp dept use only|
|Phone Number:||X7776||Location:||PY||Job code:|
|Position OverviewProvide a brief outline of the purpose of the position. Consider how the position supports the overall goals of Tiffany & Co.|
|The Sr. Analyst – Workforce Planning analyzes current demand to develop a staff deployment strategy that yields optimal use of budgeted hours and human resources to meet the needs of the business. This position also forecasts schedules and oversees intra-day deployment of staff. They are also responsible for the waving functionality for the operation. Lastly, they create and distrbute key reports and metrics for the operation as needed.|
Provide a description of the key accountabilities that the position is responsible for. Estimate the percentage of time to be spent on each accountability, totaling to 100%. Indicate whether each accountability is critical or necessary.
|Key Accountabilities||% of Time||
|Develops and Forecasts Schedules -· Forecasts volume for all functions within the operation determining the necessary staffing plan.· Develops optimized schedules that incorporate job rotations as needed.
· Recommends staffing and shift changes to management based on volume and staffing trends, escalating issues as necessary.
· Establish hiring plans based on long term forecasting, including reporting attrition, hiring, flexing, and training timelines.
|Manage Intra-Day Scheduling-· Manage the intra-day re-forecasting relative to business needs. Recommends appropriate assingments as needed to make sure forecasts and operational goals are met.· Re-forecasts staffing requirements, including running data for overtime, convenience leave, and additional resource requirements in accordance with budgeted goals.
· Pro-actively monitor staffing and operational performance, including maintaining communication with front line management.
· Initiates the running of waves for order fulfillment.
|Reporting & Administration -· Generate reports that address volume, staffing and scheduling changes on a determined frequency.· Recognize and interpret trends and changes in the business and communicate them to management.
· Analyze historical data to project adherence to budgetary plan and operational performance expectations
· Oversight of divisional cross-training program and administration for use in planning
|Identify any metrics or indicators used to measure performance in this role (e.g., % of sales plan, units handled per hour, safety incident rate)|
|Tiffany CompetenciesIndicate the level of importance of each Tiffany Competency, as required for this position.|
|Factor||CompetencyFor definitions, see website||Essential||Very Important||Important||Relevant||Less Relevant|
|Expertise & Judgment||Demonstrates Expertise & Business Acumen|
|Takes Calculated Risks|
|Strategy & Innovation||Thinks Strategically|
|Plans and Organizes|
|Manages & Cultivates Talent|
|Communicates with Impact|
|Execution||Strives for Excellence|
|Scope of Role|
|Financial ResponsibilityIndicate the financial responsibilities and/or the annual budget / estimated revenue that the position will manage||N/A|
|Management ScopeIndicate the number of direct, indirect and dotted-line reports that the position will manage||# Direct:# Indirect:# Dotted-line:||000|
|Functional ScopeSelect the applicable functional scope from the list and provide additional detail as applicable||Detail:|
|Geographic ScopeSelect the applicable geographic scope from the list and provide additional detail as applicable||Detail:|
|Key Business PartnersIdentify the positions or departments that are key business partners for this position||Operations & IT|
|Required and Preferred QualificationsSpecify the number of years of job-related experience; type of degree, certification, licenses and any specific technical skills that are required or preferred. Indicate any specific attendance requirements (e.g. evenings and weekends).|
|Required Qualifications:||• Bachelors degree required in specialized field such as Supply Chain/Logistics, Finance, Data Analytics or Industrial Engineering• 3-4 years experience in production and resource scheduling in a manufacturing, call center or warehouse/distribution environment• Lean/Six Sigma and/or Project Management (PMP, CPM) certification
• Strong communication skills with the ability to gain consensus and influence change
• Excellent PC skills and proficiency with Microsoft applications
|Preferred Qualifications:||• Experience in a Retail, Pharma, or a CPG multi-national company, particularly within the supply chain• Demonstrated process improvement results of a fiscal, lead time, or business process nature• Experience with Manhattan Associates suite of WMS applications and Labor Management products, or comparable vendor
Adept at building and leveraging relationships across functional and personnel levels
|Health & Safety Requirements – Select the requirements from the items listed below (U.S. Only)These are requirements as the position is typically performed. All requirements are within Tiffany & Co. guidelines for health and safety standards. Inability to meet one or more of these requirements will not automatically disqualify a candidate or employee from the position. Upon request for a reasonable accommodation, Tiffany & Co. may be able to adjust or excuse one or more of these requirements, depending on the requirement, the key accountability to which it relates, and the proposed accommodation.|
|Vision||Pushing/Pulling (specify)||Standing/walking (specify)|
|Color perception (Red, Green, Amber)||Bending (specify)||Sitting (specify)|
|Clear Speech||Climbing (specify)||Kneeling (specify)|
|Hearing/Listening||Crouching/stooping (specify)||Work at heights (specify)|
|TouchingDexterity HandFinger||Lifting/lowering weight (specify)1-15 lbs 15-30 lbs30 -50 lbs over 50 lbs||Ability to move within and between warehouses/offices (specify) RSC/CFC|
|Repetitive MotionHand/wristElbow/shoulder||Carrying (specify)||Ability to mount /dismount forklift/truck (specify)|
|Reaching (specify)||Twisting (specify)||Drivinglocal long distance|
|Reading – SimpleReading – Complex||Writing – SimpleWriting – Complex||Math Skills – SimpleMath Skills – Complex|
|Verbal contact w/othersFace-to-face contact||Shift work (specify)Overtime (specify)||Heat (100+)Cold (0 -)||Noise|
|Works aloneWorks with others||InsideOutside||Fumes/odors||High Places|
|Travel (specify)||Hazardous Materials||Dirt/Dust|
|Approval § This form must be reviewed and approved by a Manager or above. § Once this form has been completed and approved, submit a copy to Human Resources.|