Posted on: 09-17-2015
Position Title: Sr. Analyst Workforce Planning
Job Location: Parsippany, NJ


Position Title:

Sr. Analyst Workforce Planning



Date: 8/20/15

Reports To: Manager – Workforce Management and Process Improvement Cost Center: 7134
Submitted By: Joe Shearn Submitter’s Title: VP Distribution Comp dept use only
Phone Number: X7776 Location: PY Job code:


Position OverviewProvide a brief outline of the purpose of the position.   Consider how the position supports the overall goals of Tiffany & Co.
The Sr. Analyst – Workforce Planning analyzes current demand to develop a staff deployment strategy that yields optimal use of budgeted hours and human resources to meet the needs of the business. This position also forecasts schedules and oversees intra-day deployment of staff. They are also responsible for the waving functionality for the operation. Lastly, they create and distrbute key reports and metrics for the operation as needed.


Key Accountabilities

Provide a description of the key accountabilities that the position is responsible for. Estimate the percentage of time to be spent on each accountability, totaling to 100%. Indicate whether each accountability is critical or necessary.
Key Accountabilities % of Time
Develops and Forecasts Schedules -·         Forecasts volume for all functions within the operation determining the necessary staffing plan.·         Develops optimized schedules that incorporate job rotations as needed.

·         Recommends staffing and shift changes to management based on volume and staffing trends, escalating issues as necessary.

·         Establish hiring plans based on long term forecasting, including reporting attrition, hiring, flexing, and training timelines.


40 CriticalNecessary
Manage Intra-Day Scheduling-·         Manage the intra-day re-forecasting relative to business needs. Recommends appropriate assingments as needed to make sure forecasts and operational goals are met.·         Re-forecasts staffing requirements, including running data for overtime, convenience leave, and additional resource requirements in accordance with budgeted goals.

·         Pro-actively monitor staffing and operational performance, including maintaining communication with front line management.

·         Initiates the running of waves for order fulfillment.


40 CriticalNecessary
Reporting & Administration -·         Generate reports that address volume, staffing and scheduling changes on a determined frequency.·         Recognize and interpret trends and changes in the business and communicate them to management.

·         Analyze historical data to project adherence to budgetary plan and operational performance expectations

·         Oversight of divisional cross-training program and administration for use in planning


20 CriticalNecessary
· CriticalNecessary
· CriticalNecessary
· CriticalNecessary


Performance Measures
Identify any metrics or indicators used to measure performance in this role (e.g., % of sales plan, units handled per hour, safety incident rate)


Tiffany CompetenciesIndicate the level of importance of each Tiffany Competency, as required for this position.
Factor CompetencyFor definitions, see website   Essential Very Important Important Relevant Less Relevant
Credibility Demonstrates Character
Displays Professionalism
Models Agility
Expertise         & Judgment Demonstrates Expertise & Business Acumen
Applies Judgment
Takes Calculated Risks
Strategy         & Innovation Thinks Strategically
Inspires Creativity
Plans and Organizes
Partnership Collaborates Productively
Manages & Cultivates Talent
Communicates with Impact
Execution Strives for Excellence
Delivers Results
Measures Outcomes


Scope of Role
Financial ResponsibilityIndicate the financial responsibilities and/or the annual budget / estimated revenue that the position will manage N/A
Management ScopeIndicate the number of direct, indirect and dotted-line reports that the position will manage # Direct:# Indirect:# Dotted-line: 000
Functional ScopeSelect the applicable functional scope from the list and provide additional detail as applicable Detail:
Geographic ScopeSelect the applicable geographic scope from the list and provide additional detail as applicable Detail:
Key Business PartnersIdentify the positions or departments that are key business partners for this position Operations & IT


Required and Preferred QualificationsSpecify the number of years of job-related experience; type of degree, certification, licenses and any specific technical skills that are required or preferred. Indicate any specific attendance requirements (e.g. evenings and weekends).
Required Qualifications: • Bachelors degree required in specialized field such as Supply Chain/Logistics, Finance, Data Analytics or Industrial Engineering• 3-4 years experience in production and resource scheduling in a manufacturing, call center or warehouse/distribution environment• Lean/Six Sigma and/or Project Management (PMP, CPM) certification

• Strong communication skills with the ability to gain consensus and influence change

• Excellent PC skills and proficiency with Microsoft applications

Preferred Qualifications: • Experience in a Retail, Pharma, or a CPG multi-national company, particularly within the supply chain• Demonstrated process improvement results of a fiscal, lead time, or business process nature• Experience with Manhattan Associates suite of WMS applications and Labor Management products, or comparable vendor

Adept at building and leveraging relationships across functional and personnel levels


Health & Safety RequirementsSelect the requirements from the items listed below (U.S. Only)These are requirements as the position is typically performed. All requirements are within Tiffany & Co. guidelines for health and safety standards. Inability to meet one or more of these requirements will not automatically disqualify a candidate or employee from the position. Upon request for a reasonable accommodation, Tiffany & Co. may be able to adjust or excuse one or more of these requirements, depending on the requirement, the key accountability to which it relates, and the proposed accommodation.


Physical Requirements

Vision Pushing/Pulling (specify) Standing/walking (specify)
Color perception (Red,                                                   Green, Amber) Bending (specify) Sitting (specify)
Clear Speech Climbing (specify) Kneeling (specify)
Hearing/Listening Crouching/stooping (specify) Work at heights (specify)
TouchingDexterity HandFinger Lifting/lowering weight (specify)1-15 lbs     15-30 lbs30 -50 lbs over 50 lbs Ability to move within and between warehouses/offices (specify) RSC/CFC
Repetitive MotionHand/wristElbow/shoulder Carrying (specify) Ability to mount /dismount forklift/truck (specify)
Reaching (specify) Twisting (specify) Drivinglocal   long distance


Cognitive Requirements

Reading – SimpleReading – Complex Writing – SimpleWriting – Complex Math Skills – SimpleMath Skills – Complex


Work Environment

Verbal contact w/othersFace-to-face contact Shift work (specify)Overtime (specify) Heat (100+)Cold (0 -) Noise
Works aloneWorks with others InsideOutside Fumes/odors High Places
Travel (specify) Hazardous Materials Dirt/Dust  


Approval §  This form must be reviewed and approved by a Manager or above. §  Once this form has been completed and approved, submit a copy to Human Resources.
Approved by:Name:Position: Date:


Job Description Disclaimer: The statements included in this document are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified.