Trade Shows/Conferences
More information available at https://swpp.org/events/upcoming/.
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Title | Date | Location | |||
QATC Annual Conference | Sept 22-24 | Marriott at Vanderbilt. Nashville, TN | |||
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Contact Center Demo & Conference | Oct 19-21 | The Rio, Las Vegas, NV | |||
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WFM Virtual Conference | Nov 2-6 | www.ecrmevents.com | |||
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Scottsdale, AZ SWPP/QATC Regional Meeting | Nov 10 | Arizona Grand Resort & Spa, Scottsdale, AZ | |||
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ICMI Training Symposium | Nov. 10-13 | Arizona Grand Resort & Spa, Scottsdale, AZ | |||
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St. Louis SWPP/QATC Regional Meeting | Nov 13 | Scottrade Call Center |
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Complimentary Web Seminars for SWPP Members Only
More information available at https://swpp.org/swpp-web-seminars/.
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Title | Date | Time | |||||||
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Scheduling Solutions & Strategies | September 17 |
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Five Ways to Improve Schedule Adherence | October 15 |
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Fundamental Concepts of Scheduling With Skill-Based Routing | November 19 |
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Making the Most of What You Have | December 17 | 1:00 CT |
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