Mark your calendar for the
2019 SWPP Annual Conference!

The Summit for Workforce Management Excellence: Standards and Strategies for Call Center Staffing
Tuesday-Thursday, April 23-25, 2019
Omni Nashville Hotel, Nashville, TN

Please join us for the SWPP Annual Conference, The Summit for Workforce Management Excellence, which is set for Tuesday-Thursday, April 23-25, 2019 at the Omni Nashville Hotel in Nashville, Tennessee. The conference will begin with an exciting keynote speaker that will kick off the conference on Tuesday morning at 9:00 a.m., followed by great workshops on Tuesday afternoon, all day Wednesday and Thursday morning. The conference will conclude at 12:00 p.m. on Thursday.

The SWPP Annual Conference will provide multiple educational sessions, facilitated discussions on relevant topics, and a vendor showroom, as well as great food, exciting entertainment, and spectacular fun! Learn from industry experts and your peers in over 60 different sessions during this exciting event.

Everyone is invited to attend this conference, and anyone in the workforce planning community can benefit from the informative workshops and opportunities to network with peers. As an attendee at the SWPP Annual Conference, you will:

  • Learn about industry trends and hot topics from the experts.
  • Improve your workforce management skills.
  • Make important contacts and network with your peers.
  • See the latest technology available to you.
  • Have a great time!

You don’t want to miss this exciting event, so make your plans to attend now.

Click here to register!

Click here to view the 2019 SWPP Annual Conference brochure.

Need some help getting approval to attend the conference?  Use our sample conference funding request document.

Questions?   Click here for Frequently Asked Questions.