Regional Meetings

Networking is an important part of everyone’s professional development. And nowhere is it more critical than in the rapidly changing world of contact centers and workforce management trends and technologies.
Regional Meetings

You won’t want to miss the SWPP Regional Meeting coming soon to a city or virtual meeting near you. Spend a half-day with your workforce planning peers and discuss the issues of utmost concern to you.

Learn from other people who do the same thing you do. Workforce planners in call centers of all types and sizes have their own tricks and techniques. Maybe you have some that others haven’t used – and vice versa.

Debating over which workforce management system to select? Struggling with how to incorporate email handling with your incoming calls? Confused about how to incorporate the latest marketing campaign into your forecast? Bring these and other questions to the next regional meeting and see how your peers are dealing with the same situations. Learn from their mistakes as well as their successes and bring back a wealth of new knowledge to apply in your own center.

Check back often to this page to see the dates and times of the Regional Meetings scheduled in your area. These are scheduled together with regional meetings from our sister association, the Quality Assurance & Training Connection (QATC).

 

Membership Benefits
Member-only access to certain areas of the SWPP website

Quarterly newsletters with timely articles written by industry experts

Regional networking meetings (SWPP Meets) with presentations and roundtable discussions on current issues and industry trends

On-demand workforce management courses

Web seminars throughout the year on hot topics presented by peers and industry experts

Free Job Posting

$100 discount on CWPP Certification

$250 discount to the SWPP Annual Conference

Membership Levels
There are three distinct levels of membership in the SWPP.

Individual Membership – $295 USD An individual member enjoys all the benefits and privileges of SWPP membership, including full access to the SWPP website, a quarterly newsletter, discount on the registration fee …read more

Site Membership – $595 USD A site membership allows a company to register up to three employees in SWPP for a lower price...read more

Corporate Membership – $4995 USD Corporate memberships allow companies to register an unlimited number of employees in SWPP for one price . Each individual registered…read more
cross