The Society of Workforce Planning Professionals (SWPP) is a membership association designed specifically to facilitate education and networking among workforce planners and managers in the contact center.

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Tip of the Week

  • Set your intentions for 2021
    February 22 –

    Take time this week to pause and reflect on the past year and set your intentions and aspirations for the year ahead. Here’s a quick exercise you can do:

    What went well:Make a list of 3-5 things that served you well in 2020. These can be big things or little things, but they should …

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Upcoming Events


Wed

03

Webinar: Hidden Challenges for Remote Employee Managers

March 3 @ 11:00 am12:00 pm EST


Tue

16

Atlanta SWPP/QATC Regional Meeting Online

March 16 @ 9:00 am12:00 pm EDT


Apr

05

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