Job Board2019-03-21T11:56:30-05:00

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Manager, Workforce Management – Atlanta, GA – Cox Communication

Posted On: 01-13-2020 Position Title: Manager, Workforce Management Job Location: Atlanta, GA Apply Online: https://jobs.coxenterprises.com/ShowJob/JobId/362825/Manager%2C-Workforce-Management?prefilters=none&CloudSearchLocation=none   Division: Cox Communications Inc Job Level: Manager/Senior Manager Travel: Yes, 5 % of the Time Schedule: Full-time Shift: Day Job Requisition Number: 1913055 Role Summary The Manager of Capacity Planning leads a team of analysts responsible for enterprise planning.  The scope of this position includes long range workload forecasting, hire plans, and budget preparation and digital support (chat & […]

Forecasting Analyst – Orange, CT – PFP Services

Posted On: 12-27-2019 Position Title: Forecasting Analyst Job Location: Orange, CT Contact: Ashley Alaimo  AAlaimo@pfpservices.com  203.795.6039 extension 1385. Build Your Career at PFP: A great culture, we were voted “A Great Place to Work” Top 125 training Room for growth and development Competitive pay Comprehensive benefits Paid time off Profit sharing   Candidates who fit the PFP mold display… A strong desire to help others Resiliency and grit Self-motivation Natural problem solving abilities Ambition   […]

Workforce Management Analyst – Knoxville, TN – Radio Systems Corp.

Posted On: 12-21-2019 Position Title: Workforce Management Analyst Job Location: Knoxville, TN Apply Online: https://recruiting.ultipro.com/RAD1002RADIO/JobBoard/05f190c1-9a24-4a65-9614-fe6d81b8738b/OpportunityDetail?opportunityId=5e9fb1db-72cc-4ced-8056-75e866db444f Summary of Position: Reviews and analyzes Customer Care data to proactively make recommendations regarding trends and performance of the business unit.  Serves as the primary systems support for Contact Center Analytics tool and provides support to real time scheduling and staffing as needed. Responsibilities: Proficient at utilizing analytical tools to produce and modify reports to provide analytical comparisons of data […]

Workforce Manager – Auburn Hills, MI – VW Credit

Posted On: 12-09-2019 Position Title: Workforce Manager – VCI002326 Job Location: Auburn Hills, MI Apply Online: https://vwgoa.taleo.net/careersection/jobdetail.ftl?job=VCI002326&lang=en#.XehqiR4uKHw.link The Workforce Optimization Manager is responsible for providing industry-leading thought leadership to help Servicing Operations business owners meet their strategic and tactical customer service and operations objectives.  This individual will build and lead a highly skilled team of workforce management professionals who will analyze and forecast interaction volumes, identify relevant customer and business trends, determine staff requirements, develop schedules, and […]

WFM Analyst II/Scheduler – Multiple Locations – Anthem, Inc.

Posted On: 12-04-2019 Position Title: WFM Analyst II/Scheduler Job Locations: Multiple – see below Apply Online:  https://careers.antheminc.com/jobs/workforce-management-analyst-ii-scheduler-multiple-locations-ps29177-46460   Your Talent. Our Vision. At Anthem, Inc., it’s a powerful combination, and the foundation upon which we’re creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care. This is an exceptional opportunity to do innovative work that means more […]

Sr. Scheduling & Forecasting Analyst – Chicago, IL – Grubhub

Posted On: 11-15-2019 Position Title: Sr. Scheduling & Forecasting Analyst Job Location: Chicago, IL Apply Online: https://careers-grubhub.icims.com/jobs/9081/sr.-scheduling-%26-forecasting-analyst/job About The Opportunity Here at Grubhub we’ve been dedicated to giving diners the most convenient way to order food from their favorite restaurants (whether that’s a late night Chalupa from Taco Bell or a salad for lunch from a local restaurant the day after they enjoyed said late night Chalupa). While we are food-obsessed, we are also customer-obsessed. […]

Workforce Manager Chicago, IL – Grubhub

Posted On: 11-15-2019 Position Title: Workforce Manager Job Location: Chicago, IL Apply Online: https://careers-grubhub.icims.com/jobs/9079/manager%2c-workforce/job About The Opportunity Here at Grubhub we’ve been dedicated to giving diners the most convenient way to order food from their favorite restaurants (whether that’s a late night Chalupa from Taco Bell or a salad for lunch from a local restaurant the day after they enjoyed said late night Chalupa). While we are food-obsessed, we are also customer-obsessed. We look to […]

Work Management Specialist – Irvine, CA – Capital Group

Posted On: 11-15-2019 Position Title: Work Management Specialist Job Location: Irvine, CA Apply Online: https://jobs.capitalgroup.com/job/Irvine-Work-Management-Specialist-CA-92618/608042100/?locale=en_US Company: Capital Group Come grow with us At Capital Group, how we work is defined by shared values that include absolute integrity, respect and collaboration. But it’s more than that. It’s smart and highly driven people united in purpose to serve our investors and one another. Bring your energy and unique perspective to Capital and you’ll have the opportunity to […]

Workforce Optimization, Real-Time Analyst – Orlando, FL – Wyndham Vacation Clubs

Posted On: 11-15-2019 Position Title: Workforce Optimization, Real Time Analyst Job Location: Orlando, FL Apply Online: https://www.wyndhamdestinations.com/careers/jobs?keywords=1910362 Job Summary: Contribute to the management of current week operations of the Wyndham Destinations Contact Centers. Coordinate all activities across a multi-site and At Home environment to meet service level objectives in a real-time manner. Responsibilities: Enter data and information into the workforce management systems Coordinates current week scheduling and adherence activities ensuring performance goals are met. Serves as […]

Manager, Workforce Management – Lake Forest, IL – Trustmark

Posted On: 11-04-2019 Position Title – Manager, Workforce Management Job Location – Lake Forest, IL Company Name – Trustmark Contract Information – Laura Joachim ljoachim@trustmarkbenefits.com Apply Online: Manager, Workforce Management Trustmark is seeking a Manager, Workforce Management. The Manager, Workforce Management role is new and includes forecasting, resource planning, scheduling, reporting and performance measurement, and reports to the Contact Center CoE Lead. You are responsible for developing our workforce management models, processes and procedures, and […]