Job Board2023-10-24T13:59:29-04:00

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Associate Director, Workforce Management – Remote – Humana – Enclara Pharmacia

Posted On: 01-04-2024 Position Title: Associate Director, Workforce Management Job Location: Remote/Work at Home in the United States – Primary Support Time – Eastern Time Zone Apply Online: Company Name: Humana – Enclara Pharmacia Requisition: R- 326879 Become a part of our caring community and help us put health first The Associate Director, Workforce Management applies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce […]

Workforce Management Analyst – Cumberland, RI – Rhode Island Energy

Posted On: 11-22-2023 Position Title: Workforce Management Analyst Job Location: Cumberland, RI (hybrid model with 2-3 days per week in office) Apply Online:   Job Description Company Summary Statement Rhode Island Energy provides essential energy services to over 770,000 customers across Rhode Island through the delivery of electricity or natural gas. Our team is dedicated to helping Rhode Island customers and communities thrive while supporting the transition to a cleaner energy future. Rhode Island […]

Forecasting Analyst – West Trenton, NJ Hybrid – NJM Insurance Group

Posted On: 11-08-2023 Position Title: Forecasting Analyst Job Location: West Trenton, NJ – Hybrid Contact: Christine Simon, Sr. Talent Acquisition Specialist There’s never been a better time to join NJM!  With a nationally ranked reputation for outstanding customer service and a history that spans more than a century, NJM is a leading provider of worker’s compensation, automobile and homeowners insurance in New Jersey It is an exciting time to join NJM as we are expanding […]

Manager, Workforce Optimization – Rockville, MD – EveryMind

Posted On: 10-25-2023 Position Title: Manager, Workforce Optimization Job Location: Rockville, MD Apply Online: Want to make a difference? Come be a part of the amazing work EveryMind is accomplishing!EveryMind is hiring a Workforce Optimization Manager to join our Hotline team. This position is responsible for leading all functions of workforce management including forecasting workload, recommending staffing levels, scheduling, assessing real-time monitoring of contact center performance, analyzing results to make recommendations, and optimizing usage of […]

Real Time Analyst – Malta or Rochester, NY – ttec

Posted On: 10-23-2023 Position Title: Real Time Analyst Job Location: Malta, NY or Rochester, NY Contact:  – (203-547-6892 Apply Online:   Bringing smiles is what we do at TTEC… for you and the customer. As a Specialist – Workforce Management – Real Time working onsite in Onsite in Rochester NY , you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture. […]

Manager Workforce Planning – Hybrid Location – PSEG

Posted On: 10-13-2023 Position Title: Manager Workforce Planning Job Location: Hybrid Apply Online: PSEG operates under a Flexible Work Model where flexible work is offered when job requirements allow. In support of this model, roles have been categorized into one of four work location categories: onsite roles, hybrid roles that are a blend of onsite and remote work, remote local roles that are primarily home-based but require some level of purpose-driven in-person interaction and […]

Workforce Planning Analyst – Bangor, Maine or Presque Isle, Maine – Versant Power

Posted On: 10-03-2023 Position Title: Workforce Planning Analyst Job Location:  Bangor Maine or Presque Isle Maine Company: Versant Power Apply Online:   Be a part of the team that is transforming the power industry of northern and eastern Maine. Versant Power is building on our 100-year history of delivering efficient, safe and reliable electricity service to customers in northern and eastern Maine. We never lose sight of safety, quality, integrity and innovation. We are […]

WFM Planning Manager – New York – ttec

Posted On: 10-01-2023 Position Title: WFM Planning Manager Job Location: Malta, NY OR Rochester, NY Contact:  203-547-6892 Bringing smiles is what we do at TTEC… for you and the customer. As a Workforce Manager working in Malta NY, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture. What You’ll be Doing You will be responsible for the development of the Workforce […]

Workforce Manager – Malta, NY – ttec

Posted On: 09-25-2023 Position Title: Workforce Manager Job Location: Malta, NY (onsite) / relocation could be considered for the right candidate Contact Information: Charlie Harris ( The Workforce Manager is responsible for the development of the workforce specialists to ensure that call center objectives such as service level and shrinkage goals are met. The Workforce Manager would be tasked with managing the day-to-day activities of the team, will also develop tactics based on the manager’s […]

Workforce Planner – Miami, FL – Carnival Cruise Line

Posted On: 08-08-2023 Position Title: Workforce Planner Job Location: Shoreside in Miami, Florida (Reports to office 1x a week) Apply Online: We are seeking a Shipboard Workforce Planner to align the business plans with the workforce onboard. Create and analyze forecasts and other key performance indicators. Plan for shipboard staffing requirements based on historical trends, drivers, shrinkages, events, etc. The planner handles all inquiries in a timely manner, updates the system to maintain accuracy […]

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