Job Board2019-03-21T11:56:30-04:00

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Workforce Analyst, Customer Experience – Tracy, CA – RH

Posted On: 11-23-2020 Position Title: WORKFORCE ANALYST, CUSTOMER EXPERIENCE Job Location: Tracy, CA, United States Apply Online: https://hcqq.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/22722/?utm_medium=jobshare Contact: Eugenia Russell at erussell@rh.com or 209-275-9102 JOB DESCRIPTION At RH we believe deeply that the “right” people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative and have a point of view. People who see the answer in every problem, versus those who […]

Sr. Manager, Workforce Management – Englewood, CO – TTEC

Posted On: 11-19-2020 Position Title: Sr. Manager, Workforce Management Job Location: Englewood, CO Contact: lisa.thelemaque@ttec.com Remote Senior Manager, Workforce Management Sr. Manager, Workforce Management TTEC is seeking a seasoned Sr Manager of Workforce Management to join our Customer Managed Services team. We help bring technology and human connections together to deliver amazing customer experiences every time. We need you- our next director of workforce management  – to help us continually find ways to exceed customers’ needs and build […]

Senior Manager- Workforce Management Command Center – Mesa, AR – Banner Health

Posted On: 11-19-2020 Position Title: Senior Manager- Workforce Management Command Center Job Location: Mesa, Arizona Apply Online: https://bannerhealth.wd5.myworkdayjobs.com/Careers/job/Banner-Health-Corp-Mesa-525-W-Brown-Rd/Senior-Manager–Workforce-Management-Command-Center_R12337  (Requisition #: R12337) Department Name: CEC-Strategy and Support-CorpWork Shift: DayJob Category: General Operations If you’re looking to leverage your abilities to make a real difference – and real change in the health care industry – you belong at Banner Health. With facilities in six western states, we’re committed to not only providing the finest care possible, but […]

Manager Workforce Management – El Paso, Texas – FullBeauty Brands

Posted On: 10-06-2020 Position Title: Workforce Manager Job Location: El Paso, Texas Contact: Alfonso Espinoza, Director – Human Resources – 915.225.4122 – aespinoza@fbbrands.com POSITION DESCRIPTION  Date:  10/15/2020    Position Title: Manager Workforce Management Reports to: Director of Customer Care Department:  Customer Care                                                       # Of Assoc. Supervised:  9 Directly Location: El Paso, TX                                                             POSITION SUMMARY: Provide strategic direction and oversight of the workforce management functions within the Customer Care group. Optimize customer experience and workforce […]

Resource Planning Analyst – Remote/Hybrid – ZillowGroup

Posted On: 11-03-2020 Position Title: Resource Planning Analyst Job Location: Hybrid/Remote – Atlanta; Centennial; Dallas; Houston; Seattle Apply Online: https://careers.zillowgroup.com/ShowJob/JobId/473865/ResourcePlanningAnalyst About the team We are heavy-hitters who move fast, think big and team up to deliver results. Our closest partners are the product org, the marketing team, and the sales force. Analyzes, monitors, and evaluates the function of the workforce (call or service) center by monitoring activities on a real-time basis. Creates schedules and provides […]

Capacity Planner I – Multiple Locations or Remote – USAA

Posted On: 10-26-2020 Position Title: Capacity Planner I – – Life Company (Job ID R0052560) Job Location: San Antonio, Phoenix, Colorado Springs, Tampa Offices or Remote Apply Online: https://www.usaajobs.com/job/san-antonio/capacity-planner-i-life-company-san-antonio-phoenix-colorado-springs-tampa-offices-or-remote/1207/17616262   Purpose of Job We are currently seeking a talented Capacity Planner I for a new Workforce management organization in the USAA Life Company. This role can be located in the San Antonio, Phoenix, Colorado Springs, Tampa Office or 100% Remote Work Environment. We are looking […]

Consultant – Cape Coral, FL – Insite Managed Solutions

Posted On: 10-1-2020 Position Title: Consultant Job Location: Cape Coral, Florida Apply Online: https://www.callinsite.com/careers/ We are looking for a qualified candidate to fill our consultant position.  Our consultants provide custom engagements using process and data analysis to help clients drive performance and efficiency. Engagements can include evaluation, staff augmentation, training and additional services relating to human operations. Our consultants love their job for the following reasons: Constantly learning new industry best practices Challenging and rewarding […]

Bilingual Consultant – Cape Coral, FL – Insite Managed Solutions

Posted On: 10-1-2020 Position Title: Bilingual Consultant Job Location: Cape Coral, Florida Apply Online: https://www.callinsite.com/careers/ We are looking for a qualified candidate to fill our consultant position.  Our consultants provide custom engagements using process and data analysis to help clients drive performance and efficiency. Engagements can include evaluation, staff augmentation, training, and additional services relating to human operations. Our consultants love their job for the following reasons: Constantly learning new industry best practices Challenging and […]

Analyst – Cape Coral, FL – Insite Managed Solutions

Posted On: 10-1-2020 Position Title: Analyst Job Location: Cape Coral, Florida Apply Online: https://www.callinsite.com/careers/ Our positive work environment promotes employee growth, collaboration, and innovation as we help our clients achieve their most important goals. Joining our team provides exposure to numerous Fortune 500 companies and an opportunity to work with industry experts in a highly entrepreneurial company. Role Responsibilities Converts large data files into usable tools Organize data by identifying trends and groupings Turning qualitative […]

Lead Generation Specialist – Cape Coral, FL – Insite Managed Solutions

Posted On: 10-1-2020 Position Title: Lead Generation Specialist Job Location: Cape Coral, Florida Apply Online: https://www.callinsite.com/careers/ Role Responsibilities Understand and implement a structured prospecting strategy and process across all channels Efficiently generate highly qualified leads Manage a “nurture funnel” using company-provided tools Achieve performance metrics and goals set by management Manage data for new and prospective clients within CRM, (Hubspot) ensuring all communications are logged, information is accurate, and documents are attached Build prospect relationships […]