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Workforce Management Coordinator – Remote/Work From Home – World Travel Holdings
Posted On: 10-11-2018
Position Title: Workforce Management Coordinator
Job Location: Remote/Work From Home
Apply Online: https://internal-wth.icims.com/jobs/1391/workforce-management-coordinator/job
Job Description
World Travel Holdings is seeking a Workforce Management Coordinator to maximize efficiencies within the Customer Care Department by providing support in the daily processes associated with agent staffing, scheduling, and forecasting. The Workforce Management Coordinator position is critical to our success in managing both short term and long term operations.
Key Responsibilities:
- Monitors […]
Director, Global Leader Workforce Management Center of Expertise – Conduent
Posted On: 10-10-2018
Position Title: Director, Global Leader Workforce Management Center of Expertise
Job Location:
Apply Online: http://jobs.conduent.com/job/united-states/director-global-leader-workforce-management-center-of-expertise/13016/9551741?utm_source=email&utm_medium=social_post&utm_campaign=Conduent_social
Contact: Kim Felice Kimberly.felice@conduent.com
The WFM Center of Expertise support and challenge the global WFM organization to continuously improve their skills, insights, performance and way of working, conform high industry standards, to achieve effective and high-quality workforce management. Within the WFM COE there are 5 focus areas: quality management & audits, process improvement, training & development, sales support, […]
WFM Program Manager – Multiple Locations – Conduent
Posted On: 10-10-2018
Position Title: WFM Program Manager
Job Location(s): Tigard, Oregon; Bakersfield, California; Lexington, Kentucky; Raleigh, North Carolina
Apply Online: https://conduent.taleo.net/careersection/conduent_internal_portal/jobdetail.ftl?job=18026746&tz=GMT-06%3A00
Contact: Kim Felice Kimberly.felice@conduent.com
The WFM Program Manager is a supporting function that enables the effective and efficient delivery of services and products. Partnering with operational teams to improve & transform business (processes) and productivity.
Responsibility
- Takes responsibility for WFM delivery and quality on an account level of a large program or few medium sized […]
Forecasting and Planning Analyst – Redmond, WA – Nintendo of America
Posted On: 10-9-2018
Position Title: Forecasting and Planning Analyst
Job Location: Redmond, WA
Apply Online: https://nintendo.taleo.net/careersection/10000/jobdetail.ftl?job=180000008P&lang=en&src=JB-11040
Manager, Contact Center Operations – Manchester, NH – Emerson Ecologics
Posted On: 10-08-2018
Position Title: Manager, Contact Center Operations
Job Location: Manchester, NH
Contact: Keri Melendez-Director, Customer Service kmelendez@emersonecologics.com
Contact Center Operations Manager
As successful leaders in our industry, we have prioritized not only our customers’ positive experiences, but our employees’ happiness as well. With emphasis on bringing your best self and making a difference, we are entrepreneurial in spirit, with a fierce passion for our given professions & living healthy lives. Our passion is derived from a […]
Senior Director, WFM – Alorica
Posted On: 9-29-2018
Position Title: Senior Director, WFM
Job Location: Any Alorica Site, Remote
Apply Online: https://jobs.alorica.com/ShowJob/Id/379568/Workforce-Sr-Director/
Contact: Cat Vizcaino Cat.Vizcaino@alorica.com
Job Summary
Responsible for overseeing the Workforce Management function ensuring functions exceed the needs of the client by continuously reviewing the effectiveness of current procedures and striving to identify improvements to the process. Supports execution of company business objectives globally by providing expertise, leadership, and executive-level support. Provides thought leadership to implement a long-term site-based or […]
Spectrum Traffic Workforce Analyst – West Columbia, SC – Charter Communications
Posted On: 9-29-2018
Position Title: Spectrum Traffic Workforce Analyst
Job Location: West Columbia, SC
Apply Online: https://jobs.spectrum.com/job/west-columbia/spectrum-traffic-workforce-analyst/4673/8756064
Requisition Number: 223158BR
Position Type: Full Time
Spectrum Traffic Workforce Analyst is responsible for maximizing occupancy and service level through real-time and intraday monitoring of and analysis of contact volumes and AHT to forecast, management of staffing to requirements, adjustments to staff requirements (including OT and VTO), setting primary/secondary/reserve skilling, maintain staffing line adherence, and coordination of decentralized Workforce Management resources […]
Workforce Management Real-Time Analyst – Des Plaines, IL – Wheels, Inc.
Posted On: 9-29-2018
Position Title: Workforce Management Real-Time Analyst
Job Location: Des Plaines, IL
Apply Online: https://careers-wheels.icims.com/jobs/2795/workforce-management-real-time-analyst/job?ss=1&mode=job&iis=Job+Board&iisn=Glassdoor&mobile=false&width=966&height=500&bga=true&needsRedirect=false&jan1offset=-360&jun1offset=-300
Workforce Management Real-Time Analyst
Hiring Manager: Brian Simek
Company: Wheels, Inc.
Wheels Overview
Wheels, Inc. was established in 1939 as the world’s first automotive fleet leasing and management company. As one of the largest privately-held companies in North America, Wheels features a portfolio of 315,000 vehicles under management across the continent, capabilities in 40 countries worldwide, and a client base that consists of […]
Aspect Workforce Management – Lead Systems Administrator – Multiple Locations – Kaiser Permanente
Posted On: 09-28-2018
Position Title: Aspect Workforce Management – Lead Systems Administrator
Job Location: Multiple
- Corona, CA
- Denver, CO
- Duluth, GA
- Fulton, MD
Apply Online: http://kp.org/careers job number 731346
In this role, you will assist technical and project team members in resolving system problems and application-specific issues. You will support the stability, availability, and performance of the enterprise systems and provide first and second level support. You will also support communications with product users and suppliers […]
Supervisor, Workforce Management – Clayton, MO – Centene Corporation
Posted On: 09-04-2018
Position Title: Supervisor, Workforce Management
Job Location: Clayton, Missouri
Apply Online: https://centene.taleo.net/careersection/2/jobdetail.ftl?job=1110283&lang=en