Conferences and Meetings
More information available at www.swpp.org/events/upcoming.
|SWPP/QATC Regional Meeting||August 16||Brampton, Ontario, Canada|
|SWPP/QATC Regional Meeting||August 17||Menomonee Falls, WI|
|SWPP/QATC Regional Meeting||August 18||Lewisville, TX|
|QATC Annual Conference||Sept. 19-21||Nashville, TN|
|Contact Center Demo & Conference||Sept. 25-27||Las Vegas, NV|
|SWPP/QATC Regional Meeting||Sept. 28||Gold River, CA|
|SWPP/QATC Regional Meeting||Oct. 19||Salt Lake City, UT|
|SWPP/QATC Regional Meeting||Oct. 26||Hingham, MA|
|ICMI Symposium||Nov. 13-15||Orlando, FL|
SWPP Fundamentals of WFM Web Seminar Series
SWPP offers these classes as 90-minute web seminars. Each class can be attended by an unlimited number of students from a single location, but there is a limit of 500 registrants for each session. There is no cost for SWPP members, but non-members may participate at a cost of $300 per web seminar.
|Managing Daily Service: An Intra-Day Plan to Keep Staffing and Service on Track||Sept. 13||1:00 CT|
|Managing Daily Service: An Intra-Day Plan to Keep Staffing and Service on Track||Oct. 11||1:00 CT|