February 2020
Your frontline staff likely have a performance scorecard, but how [...]
Find out moreThe new decade is off to a roaring start, as [...]
Find out moreMarch 2020
Preparing to Forecast: Decisions and Data for the Planning Process — There [...]
Find out moreExCel London, England March 18-19, 2020 https://www.callandcontactcentreexpo.co.uk
Find out moreMark your calendar for the 2020 SWPP Annual Conference! The [...]
Find out moreApril 2020
In this seminar, you will learn the step-by-step process of [...]
Find out moreOver the course of each month, SWPP gets many different [...]
Find out moreMay 2020
Caesars Forum Conference Center Las Vegas, NV May 11-13, 2020
Find out moreThe Diplomat Hotel Ft. Lauderdale, FL May 11-14, 2020 https://www.icmi.com/contact-center-expo-conference
Find out moreManaging a contact center means managing by the numbers and [...]
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