September 2019
Achieving intra-day success involves a process of monitoring, tracking, assessing, [...]
Find out morehttps://qatc.org/annual-convention/
Find out moreOctober 2019
https://www.customercontactweekfall.com
Find out moreAlmost every contact center employee has a performance scorecard, outlining [...]
Find out moreBoston Area SWPP & QATC Regional Meeting – Tuesday, October [...]
Find out moreJoin us for the Milwaukee area SWPP & QATC Regional [...]
Find out morehttps://www.icmi.com/Contact-Center-Demo-Conference
Find out moreNovember 2019
Join us for the Pensacola, FL area SWPP & QATC [...]
Find out moreFor most callers, the first interaction with the contact center [...]
Find out moreDecember 2019
Join us for the Atlanta area SWPP & QATC Regional [...]
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