Events
Calendar of Events
|
Monday
|
Tuesday
|
Wednesday
|
Thursday
|
Friday
|
Saturday
|
Sunday
|
|---|---|---|---|---|---|---|
1 event, |
1 event, |
1 event, |
0 events,
|
0 events,
|
0 events,
|
0 events,
|
|
0 events,
|
0 events,
|
0 events,
|
0 events,
|
0 events,
|
0 events,
|
0 events,
|
|
0 events,
|
0 events,
|
0 events,
|
1 event,
-
Sponsor Web Seminar -- Planning at the Speed of Change: When Inputs and Priorities Change Constantly
Sponsor Web Seminar -- Planning at the Speed of Change: When Inputs and Priorities Change Constantly
Date: Thursday, May 14, 2026 Time: 1:00-1:30 pm ET Planning at the Speed of Change: When Inputs and Priorities Change Constantly As priorities shift and new questions come up, planning teams are asked to revisit assumptions, run new scenarios, and respond to shorter timelines. At Engine, this meant managing a steady stream of requests and rebuilding models in spreadsheets that could take hours at a time. Keeping plans up to date became just as demanding as building them. In this session, Engine shares what changed once they could run and revisit scenarios more quickly, without rebuilding models each time. The discussion focuses on what happens when planning is expected to match the pace of a business that does not slow down, and how that changes the way decisions are made day to day.​ If planning is expected to keep up, this session will give you a clearer view of what it actually requires and how teams begin to evaluate trade-offs... |
0 events,
|
0 events,
|
0 events,
|
|
0 events,
|
1 event,
-
Date: Tuesday, May 19, 2026 Time: 10:00-11:00 am CT Case Study: How Humana Leverages Automation to Transform Contact Center Operations and Enhance Member Experience Join us to learn how Humana, one of the nation's leading health insurance providers, has revolutionized their contact center operations through intelligent automation and dynamic workforce orchestration. Melinda Dippolito, Director of Product Management at Humana, alongside Intradiem’s Sales Director, Rachel DiBello and Senior Solution Consultant Lizzie Strausbaugh, will share insights on transforming complex healthcare contact center operations. You will hear from these experts on the following topics: • Operational improvements achieved through dynamic workforce orchestration • How automation enhances—rather than replaces—human capabilities • Vision for continued automation evolution Gain valuable insights into managing the unique pressures of healthcare contact centers, where members often call during difficult health situations, and how automation helps balance regulatory compliance, member satisfaction, and operational efficiency. Don't miss this opportunity to learn from a healthcare industry leader about leveraging workforce automation to... |
1 event,
-
Date: Wednesday, May 20, 2026 Time: 1:00 pm ET Modernizing Capacity Planning: See Cinareo in Action Join us for an interactive deep dive into Cinareo, the insight-driven capacity planning solution designed to revolutionize your workforce management and contact center planning. This webinar will cover: Live Product Walkthrough: See Cinareo’s core features in action, including quick what-if scenario modeling, analytics, and intuitive tools like support staffing planning, financial planning. Proactive Planning Strategies: Learn how to replace reactive workflows with agile, data-backed decision-making. Interactive Q&A: Get your questions answered by our experts during the session. Who Should Attend This session is ideal for professionals and teams focused on optimizing operations, including: Roles: WFM Managers, Workforce Planners, Contact Center Directors, CFOs, and HR Business Partners. Decision-Makers: Leaders exploring modern solutions to reduce costs, eliminate inefficiencies, and future-proof their planning processes. Click here to register: https://www.cinareo.com/webinars/product-showcase-cinareo-features |
0 events,
|
0 events,
|
0 events,
|
0 events,
|
|
0 events,
|
0 events,
|
0 events,
|
0 events,
|
0 events,
|
0 events,
|
0 events,
|