November 2018
Planning for the Future: Artificial Intelligence within WFM is the [...]
Find out moreDecember 2018
Managing the staffing for a single-site contact center is daunting [...]
Find out moreJanuary 2019
Improve the building blocks of WFM, scheduling and long and [...]
Find out moreFebruary 2019
https://swpp.org/seattle-area-swpp-qatc-regional-meeting/
Find out moreJust like the organization as a whole and the contact [...]
Find out moreDate: February 26, 2019 Time (2 sessions): 10am ET or [...]
Find out moreMarch 2019
There are many steps in data review and analysis before [...]
Find out moreThe Call & Contact Centre Expo is Europe’s leading event for call [...]
Find out moreApril 2019
In this seminar, you will learn the step-by-step process of [...]
Find out morehttps://www.nice.com/interactions/index.html
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