May 2019
Managing a contact center means managing by the numbers and [...]
Find out moreContact Center Expo We think a past attendee describes it [...]
Find out moreJune 2019
https://events.incite-group.com/cs/
Find out moreAfter determining base staff requirements, it is critical to review [...]
Find out moreJoin us for the Seattle area SWPP & QATC Regional Meeting [...]
Find out morewww.customercontactweek.com/
Find out moreJuly 2019
A successful schedule plan involves many decisions on the front [...]
Find out morehttps://www.aspect.com/ace2019
Find out moreAugust 2019
An accurate forecast and perfectly constructed schedules don’t mean much [...]
Find out moreJoin us for the Denver area SWPP & QATC Regional [...]
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