April 2020
Inside-Out: Using Conversational AI to Improve Agent and Customer Experiences [...]
Find out moreListening, Understanding, and Responding to Your Customers During COVID19 11:00 [...]
Find out moreApril 30, 2020 10am ET / 4pm CET A Successful [...]
Find out moreCX Transformation Takes a (Cross-Functional) Village 2:00 PM, ET | [...]
Find out moreMay 2020
Managing a contact center means managing by the numbers and [...]
Find out moreResources to Help Make Remote Work Actually Work Thursday, May [...]
Find out moreManaging Change in the New Reality Thursday, May 21 at [...]
Find out moreWhich of the 4 Types of Customer Feedback Should You [...]
Find out moreWhich of the 4 Types of Customer Feedback Should You [...]
Find out moreCustomer Panel: What We Learned After Shifting to a Remote [...]
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