Fundamentals of WFM Web Series: Scheduling Strategies: Definitions and Decisions for Successful Schedules
Scheduling Strategies: Definitions and Decisions for Successful Schedules A successful [...]
Scheduling Strategies: Definitions and Decisions for Successful Schedules A successful [...]
Join us for the Raleigh-Durham, NC area SWPP & QATC [...]
Managing Schedule Adherence: Creating a Culture of In Place and [...]
Managing Daily Service: An Intra-Day Plan to Keep Staffing and [...]
Signs of Success: Metrics and Measures of WFM Performance Almost [...]
Speaker: Sheila McGee-Smith Date/Time: November 14 @ 12pm EST Overview: Vital to business adaption, [...]
Planning for the Future: Artificial Intelligence within WFM is the [...]
Managing the staffing for a single-site contact center is daunting [...]
Improve the building blocks of WFM, scheduling and long and [...]
https://swpp.org/seattle-area-swpp-qatc-regional-meeting/