Try split days off for better scheduling efficiency.
July 1 - Do your agents’ days off have to [...]
July 1 - Do your agents’ days off have to [...]
Post-acquisition, ProHance aims to build on its success and strategically [...]
Posted On: 6-28-2024 Position Title: Director of Workforce Job Location: [...]
June 24 - There are many misconceptions of what our [...]
June 17 - The lines are blurring between traditional office [...]
Posted On: 06-11-2024 Position Title: Workforce Management Forecaster Job Location: [...]
June 10 - Imagine a contact center orchestra. WFM sets the [...]
June 3 - The game of golf is played at [...]
May 27 - In some companies, time off is accrued [...]
May 20 - Deferrable work (e.g., email, back office tasks, [...]