Embracing uncertainty and managing volatility in the AI revolution.
June 26 - Artificial Intelligence (AI) is radically transforming the [...]
June 26 - Artificial Intelligence (AI) is radically transforming the [...]
June 12 - Now that the annual conference is in [...]
NASHVILLE, TENNESSEE – May 15, 2023 – The Society of [...]
Posted On: 06-13-2023 Position Title: Workforce Management Systems Administrator Job [...]
June 19 - Between CCaaS systems (Contact Center as a [...]
Posted On: 06-06-2023 Position Title: Analyst - Workforce Management Forecasting [...]
New customers, partnerships, products, leadership, and industry recognition drive company [...]
June 5 - In today's competitive contact center environment, management [...]
Posted On: 05-30-2023 Position Title: Quality Assurance Specialist Job Location: [...]
May 29 - Salutations are so common we often forget [...]