Embracing uncertainty and managing volatility in the AI revolution.
June 26 - Artificial Intelligence (AI) is radically transforming the [...]
About sitemanager
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Create a trip report after attending the conference!
June 12 - Now that the annual conference is in [...]
Rick Seeley Announced as 2023 SWPP Lifetime Achievement Award Recipient
NASHVILLE, TENNESSEE – May 15, 2023 – The Society of [...]
Workforce Management Systems Administrator – Remote – Blue Cross Blue Shield of Arizona
Posted On: 06-13-2023 Position Title: Workforce Management Systems Administrator Job [...]
WFM Should Stand for WorkForce Malleability.
June 19 - Between CCaaS systems (Contact Center as a [...]
Analyst – Workforce Management Forecasting – Hybrid Location – Rhode Island Energy
Posted On: 06-06-2023 Position Title: Analyst - Workforce Management Forecasting [...]
Playvox’s Workforce Engagement Management Solutions Continue Growth Trajectory
New customers, partnerships, products, leadership, and industry recognition drive company [...]
How automation savings can deliver BOTH financial ROI and additional capacity.
June 5 - In today's competitive contact center environment, management [...]
Quality Assurance Specialist – Hybrid Location – Rhode Island Energy
Posted On: 05-30-2023 Position Title: Quality Assurance Specialist Job Location: [...]
Stay Amazing …
May 29 - Salutations are so common we often forget [...]